RETURN POLICY

SHMLSS greatly values your satisfaction with your purchase.

In general, SHMLSS is a non-returnable product due to both its affordability and the costs associated with processing returns, including shipping and handling, which may make it an unreasonable item in terms of processing returns for both parties involved.

Therefore, the following policy has been established:

  • If you receive product that is damaged, it can be replaced more easily than it can be returned.
  • Any unauthorized returns will not be acknowledged.
  • SHMLSS is not responsible for fees associated with return-to-sender packages. These fees will be deducted from any refunds.
  • SHMLSS does not offer returns or refunds on purchases made at other retailers or online sellers.

We appreciate your understanding of our non-returnable policy, and please know that we are willing to arrive at any amicable solution to ensure your satisfaction.

If you have any questions or concerns, please don't hesitate to contact us.

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